Online solutions to Pest Intrusions - DIY pest control, prevention & eradication
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RichieProfessional Pest Controller.Formed One Stop Bug shop over 5 years ago to supply pest eradication and control products online. More...
FredRichie's father, providing a wealth of pest control knowledge for this exciting new pest control product supply business.
RonBackbone of One Stop Bug Shop operations, excellent pest control product knowledge, ready to give good advice to all !
Customer ServiceOne Stop Bug Shop intend to ensure that all customers receive the very best products and service expected from a small privately owned business. COMPLAINTS PROCEDURE Confidentially e-mail your complaint to richiekidwell@gmail.com (24 hrs) or telephone our Service Complaint Phone Number 407-770-2003 from 10am-6pm Mon-Friday (calls charged at standard rates) or write to Ritchie Kidwell at the address on the foot of this page,.We will respond to all complaints within 3 working days.We undertake to provide a confidential complaint handling procedure.We will provide a satisfactory solution to the complaint within 5 working days from receipt of the complaint.We undertake to keep you fully informed of the progress of your complaint by giving a timescale for the expected satisfactory conclusion plus a daily update (Monday to Friday) either by telephone, by e-mail or by facsimile.We undertake to maintain monitored records of all complaints and to investigate and implement ways of reducing or eliminating such complaints. |
Making A PurchaseMaking a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit / debit card payment. We accept Visa Credit/Delta, Mastercard,Switch, Maestro and Electron cards. . You may send your credit card information via phone, fax, snail mail or over the Internet. Credit/Debit card payments are dealt with very securely through an online, major bank approved processing gateway using https. |
Shipping And Handling24-48hr delivery service will be provided on orders placed before 3pm. (excluding weekends and Public Holidays) You select your delivery option/price during the order process |
Delivery ScheduleWe deliver your order right away. We will normally send your order to you in one-five business days (California 5 days - Florida 1 day). Some items can be sent to you by post at lower cost, where possible you will be offered postal delivery price. Please note that over 80% of our products cannot be sent through USPS |
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax ChargesFor orders made from the USA, 6.50% tax is added. |
Credit Card SecurityResponsibility for general "Site Security" is held by bobguy@usa2net.netAll online oder payments are made through "Authorize" or PayPal a major bank approved payment gateway using https: |
Privacy PolicyOne Stop Bug Shop is a responsible internet trader with proven privacy history, having been established since 2007. We do not use any customer information for any other purpose than to fulfil their requests for products or services from our company.We do not forward any customer details to any third party. Any printouts of sensitive customer information, including credit/debit card printouts are securely shredded every 6-8 months depending on throughput.We do not send random marketing emails to personal email addresses (spam)Our website uses "cookies" in order to effect a seamless order process and for any re-order requirements. These are not used for any other purpose. All computers connected to the internet are protected by respected anti virus and firewall software. |
Remittance TermsProducts supplied remain the property of One Stop Bug Shop. until paid for in full. |